At Resilience Rise Coaching, we value your time and commitment to growth.

To ensure fairness and availability for all clients, the following policy applies to all 1:1 coaching sessions.

 

Rescheduling

We understand that life happens.

• Sessions can be rescheduled with at least 24 hours’ notice.

• Rescheduling requests made within this timeframe will be accommodated at no additional cost.

• All rescheduled sessions must be used within the duration of your package     

 

Cancellations

• Cancellations made with less than 24 hours’ notice will be charged in full.

• Missed sessions (no-shows) will be considered a completed session and are non-refundable

 

Coaching Packages (6-Week & 9-Week Programs)

• All coaching packages are non-refundable once commenced

• Sessions are to be used within:

            6-week program: within 8 weeks

            9-week program: within 12 weeks

• Unused sessions beyond this timeframe may be forfeited unless prior arrangements are made.

 

Emergencies & Compassionate Consideration

We understand that unexpected circumstances may arise. In cases of genuine emergency (e.g. illness, family emergency), exceptions may be considered at the discretion of Resilience Rise Coaching.

 

Late Arrivals

• If you arrive late, your session will still end at the scheduled time.

• The full session fee will apply.

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Commitment to Your Growth

This policy is designed to support consistency, accountability, and meaningful progress — key elements in building real resilience.

 

Questions

If you need to reschedule or have any concerns, please contact: info@resilienceriseretreat.com

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